• We have a $25.00 minimum for telephone orders.

To Contact Us By Email:

• Sales - for questions about purchasing our products for personal use, resale or fundraiser's


• Quotes - for a quote price on one of our products - please list product by name and amount desired


• Support - for questions about purchased products, shipping and expected arrival dates

Public Notice:

We claim all rights to the H.E.L.P. (Helmet Emergency Lifesaving Profile) brand. We developed, designed and are the sole producer of the H.E.L.P. stickers. We have taken steps to protect this brand name.

Company Policies:

Payment

• We accept credit cards online through PayPal. If you are not a member, you can sign up here at: www.paypal.com. PayPal accepts Visa, Mastercard, Discover, American Express and checks.
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• You will receive an email receipt, plus a shipped receipt.
• We accept Visa, Mastercard, Discover and AMEX over the telephone. We will provide you with a receipt. We have a $25.00 minimum for telephone orders.
• We accept personal, business and cashier checks and money orders by mail.

  Shipping and Delivery

• All orders are usually shipped within ( 3 ) business days, except for imprinted custom products ( refer to the product's individual page ) or if the product is on back order due to large demand. In that case, you will receive an email from our sales department notifying you of this.
• Product deliveries usually take between ( 3 - 7 ) days, depending where you live. We allow for ( 14 ) delivery days though. Note: shipping to Hawaii, Alaska, U.S. Military addresses, U.S. Territories and Canada may take longer.
• International Delivery times vary by region and country.

  Holidays

• We are not open on the following holidays, so delivery will be delayed during them:
  • Christmas Weekend
  • New Years Eve
  • New Years Day
  • Thanksgiving Weekend
  • Memorial Day
  • Labor Day
  • Independence Day
  • Columbus Day
  • Veterans Day
  • Presidents Day
  • Martin Luther King, Jr. Day
  • Good Friday
  
  

  Returns

• Postal mailed products may be returned within ( 14 ) days of receipt for refund or replacement. All returned products must have a RMA ( Return Merchandise Authorization ) number issued by us. The RMA must be clearly marked on the package, or the package will be refused and no credit will be given.
• To request a RMA from us, email us with your request. An RMA number will be issued in a response email. RMA numbers are only valid for ( 10 ) business days.
• Send RMA numbered packages to:

  Safety Identification Printing
  PO Box 333
  Selma, OR 97538

• All returns must be shipped freight prepaid.
• After inspection of the returned product(s), we charge a 15% restocking fee on all products, except custom imprinted products, which we charge the cost of the imprinting fee by our printer and a 25% handling fee.
• After receiving returned product(s) a refund check will be issued within ( 7 ) business days and mailed.
• We will not accept any returns or exchanges that are unauthorized. Packages without a RMA number will be refused.